Case Study | Chem-Aqua | Asian Conglomerate Chooses NCH Chem-Aqua for Comprehensive Water Treatment Solution

Our customer, a major global conglomerate with over 40 factories across Asia, operates in diverse sectors including electronics, automotive, new energy, and rail transit. With numerous factories, workshops, and extensive water systems, they faced challenges due to limited expertise in water treatment technology and reliance on low-priced, domestic suppliers since 2014.

Despite being the only foreign provider and not the lowest bid, NCH Chem-Aqua has been a trusted partner since 2000, building a strong reputation for quality and reliability. Our advantage lies in our extensive network of sales and technical teams across Asia, allowing us to meet on-site requirements effectively.

In 2021, our engagement with the conglomerate grew by 55%, increasing from 9 to 14 factories. Our targeted solutions, including internal training on water treatment technologies, contributed to a remarkable 124% year-over-year revenue increase in the automotive division. We applied our expertise in various processes such as sheet metal forming, welding, and coating, covering cooling water, chiller water, and boiler water systems. The chemical mix used included CA31675, CA31685, MB60B, CB9099, MB215, CA999, DS65605, and BP800.

The conglomerate’s satisfaction with our solutions underscores a promising future for our continued partnership.