Case Study | Facilities | Cutting Costs by 75%: Revamping Restroom Maintenance in a Historic Commercial Building

A prominent commercial building, frequented daily by 10,000 visitors, has achieved a remarkable 75% reduction in restroom maintenance costs despite its 50-year-old infrastructure challenges.

The men’s restrooms, heavily utilized by both employees and visitors, faced recurring plumbing issues such as frequent clogs and leaks due to aging drain pipes. Complaints about persistent foul odors were escalating, posing a significant maintenance challenge.

Previous attempts using a competitor’s urine crystal remover and commercial epoxy compound proved ineffective, prompting the customer to seek a solution from NCH Asia Pacific to tackle the clogging, leaks, and odor problems, thereby prolonging the life of their aging plumbing system.

NCH Asia Pacific devised a dual-pronged strategy to address these issues. Firstly, they applied Banish, a powerful urinal maintainer and descaler, to clean drain pipes, eliminate rust, lime, scale, and uric acid salts, and eradicate foul odors. Secondly, NCH Aquastick was used to promptly seal leaks, demonstrating proven effectiveness in leak prevention.

Unlike previous methods that required laborious preparation and posed safety risks, Banish’s user-friendly one-liter bottle design facilitated easy and precise application without product loss.

The results were substantial: the customer experienced a 75% reduction in labor costs attributed to NCH Asia Pacific’s technology-driven solutions. Weekly application of Banish resolved water flow issues and eliminated odor complaints entirely. Despite the building’s age, NCH Asia Pacific’s reliable maintenance solution effectively addressed all identified challenges, ensuring sustained operational efficiency and enhanced user satisfaction.