NCH Heartbeat | Flor Liu

Four years ago, when I joined NCH, I never anticipated working in the field business. However, by embracing an open-minded approach to explore new possibilities, I have discovered that the experience in NCH is incredibly valuable. Today, I have a clear goal and a growing team, and I am proud of what we have accomplished together. Challenges on a daily basis is like a cup of coffee. It’s bitter but it energizes you. Here, everyone is an entrepreneur, and we are all committed to each other’s growth and success. NCH always takes our ideas seriously and gives us the space to develop.

My job, to build a team from 0 to 1, is not easy. The uncertainties along the way are scary, but also served as great motivation. The opportunity to establish a department from scratch and become a pioneer is rare. The work is hard but flexible and never boring. And the people I work with are amazing. They inspire me every day. Luckily, I have a very supportive team, especially my supervisors, Paul and DongEun. They listen to me and give me the space to try new things. They treat everyone with sincerity and respect, and that’s what makes our company culture so special.

Fear of failure used to be my greatest weakness which has brought me so much stress. However, it might be one of the reasons I can overcome those obstacles. Still, I am learning to be more resilient: to keep fighting without fear of losing. After various falls, relying on the strength of our team, I am still here to strive with everyone. As I took on more diverse roles and more responsibilities, I had to learn how to lead and inspire newcomers. I think the key is to lead with empathy and understanding. By doing that, I’ve gained valuable insights from the newcomers, and it brings me fresh perspectives to my career.

My advice to newcomers, also a reminder to myself, is “Your self-doubts are your enemy. Stop giving yourself excuses, just go and do it!” Focusing on doing your best and learning as much as you can. Rejections are inevitable in this journey, but if you are determined, it will only make you stronger.

Haruki Murakami wrote in his book, “What I Talk about When I Talk about Running”: “Pain is inevitable. But suffering is optional.” The beauty of working in NCH as an entrepreneur is also the pain. Even when you feel the pain, you still choose to face it, then you are just doing it right. You are on the way to success in NCH.

四年前加入 NCH，我從沒想過自己會從事國內外勤業務。然而，當我敞開心胸探索新的可能性時，我發現在NCH的經歷是無與倫比的。現在，我有一個持續壯大的團隊和明確的方向，我為大家一起打拼取得的成就感到自豪。每一天，我們所面對的挑戰就像黑咖啡一樣，既苦澀又提神。在NCH，每個人都可以說是創業家，我們致力於彼此的成長和成功。而主管們也會認真對待我們的想法、給與大家彈性發展的空間。

在職涯中，能從零到壹創建一個團隊的機會很少，也不容易。所有的未知和挑戰讓我感到害怕，但也推動著我前進。很幸運的是，NCH台灣是一個很棒的團隊，大家的支持跟鼓勵是很重要的後盾。尤其是我的主管 Paul 和 Dong Eun 是最棒的！做為主管，他們願意傾聽我、並給我空間去嘗試新事物。他們真誠對待每一個人，是很難能可貴的公司文化。

我是個非常害怕失敗的人，這樣的特質給我扎扎實實的帶來了很多壓力。但現在回過頭來看，也許正是這樣的恐懼，帶我堅持到現在。不過，我還是努力在學習: 如何不帶恐懼的勇往直前！時間會說話，我想我慢慢克服了我的心魔。在經歷各種跌倒之後，拖NCH團隊的福，我現在還在這裡跟大家一起奮鬥。隨著我擔任更多不同的角色、承擔更多的責任，我必須學習如何領導和激勵新人。我認為站在新人的角度思考並溝通是關鍵，藉由這個角度，我從他們身上獲得了許多無價的經驗，從他們的角度看到了不一樣的景色。

我對新人的建議是「你想太多了! 停止預設立場，直接行動吧！」，不要太擔心結果，專注於盡力而為，並盡可能地多學習。被拒絕是這個旅程中不可避免的過程，若你決心面對他，那你就會更強大。

村上村樹在”關於跑步，我說的其實是…”這本書中提到「痛無可避免，但苦可以選擇」。在NCH裡當小創業家，其美妙之處我想可能就是那個痛楚。即使感受到痛苦，卻仍然選擇面對它，那就是做對了，你正在前往成功的路上。